Introduction to Contract Management

Course Objectives

To provide new purchasing staff and those involved in managing major supplier contracts with the essential framework of understanding for them to develop their practice toward effective results oriented contract management.

Course Contents

Day One
 
Setting objectives for procurement projects
Understanding the total life cost of ownership approach to contract management
 
Contract Management Systems and Process
Workflow systems
Procedures
Organisation issues
 
The skills required for effective contract management
The responsibility for contract management
 
Managing the contracting process
Developing specifications and key performance indicators for contracts
The competitive tendering process and its impact on contract management
Supplier selection and evaluation
Risk assessment and management for procurements
 
Day Two
 
Managing the contracts
Transition and implementation
Effective contract monitoring
 
Creating partnering style relationships with suppliers
Negotiating improvements to current service delivery
Motivational factors that enhance performance and create continuous improvement
Using a balanced scorecard approach for major contracts
 
Ensuring compliance with the contract
Remedies for poor performance
Rewards for good performance

---

Who Should Attend

Purchasers who are involved in the management of large long term contracts for the supply of complex goods and or services.

Duration

A 2-day single manned course.
Back to Supply Chain Management main menu