In-Company training for the Supply Chain Professional
Communication
Course Objectives
This course will introduce delegates to the essential principles and the art of communication.Course Contents
Handling InformationImportance of information to managerial roles
How can we process raw data into information, thence to knowledge and if we can, to wisdom
Knowledge management
What helps and what gets in the way of managing and using information well
How to improve the quality of information be improved
Communication methods
One way or two way communication?
Methods of communications
Problems when communicating
Verbal and non-verbal communication
Body language
Words
Tone
Impacts and differences
Why do people have different communicating styles?
Behaviour/presentation styles
Beliefs/values and behaviour
Presentation Practice
Presenting ideas via the written word
Writing business reports
Role plays on delivering a presentation: each individual delegate will give a five minute presentation, (without visual aids), and will be allowed 60 minutes for preparation
Who Should Attend
All managers and supervisors who wish to improve on this critical skill.Duration
A 3-day single manned course.
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