TRAINING COURSE:
INTRODUCTION TO CONTRACT MANAGEMENT
To provide new purchasing staff and those involved in managing major supplier contracts with the essential framework of understanding for them to develop their practice toward effective results oriented contract management.
DAY 1
Setting objectives for procurement projects
Understanding the total life cost of ownership approach to contract management
Contract Management Systems and Process
Workflow systems
Procedures
Organisation issues
The skills required for effective contract management
The responsibility for contract management
Managing the contracting process
Developing specifications and key performance indicators for contracts
The competitive tendering process and its impact on contract management
Supplier selection and evaluation
Risk assessment and management for procurements
Day 2
Managing the contracts
Transition and implementation
Effective contract monitoring
Creating partnering style relationships with suppliers
Negotiating improvements to current service delivery
Motivational factors that enhance performance and create continuous improvement
Using a balanced scorecard approach for major contracts
Ensuring compliance with the contract
Remedies for poor performance
Rewards fro good performance